Basically, over a secure connection when you are trying to open a website in Firefox, the ssl_error_rx_record_too_long error code appears and a Secure Connection Failed tab opens automatically. Generally, it happens due to the unverified secured data of the browser. Generally, the browser is unable to verify the data because of SSL certificate which is not configured properly. Now the question is, how to fix secure connection failed? Fortunately, there are several ways to solve the secure connection failed error. And this article will provide you with the most detail description that will make your task much easier.
This article offers you handy and effective ways to solve the error. Based on research we have sorted some unique methods and now we are going to discuss those methods briefly. Hence, follow the steps and get the most fruitful results.
This is the first step that we are going to discuss. In this step, you have to type About:Config in the address bar, and then press the Enter key on your keyboard. After that, “This Might void your warranty!” warning will appear on the screen. Now, you need to click on “I’ll be careful, I Promise button to continue the process” option. Then in the search box, you have to type security.ssl.enable_ocsp_stapling. And if you see the value field is true, to make it false double click on it. Now you have to reconnect your website. After doing all the above steps, if you can get the ‘Secure Connection Failed’ error then follow the next method.
If your Computer is set through the proxy then you have to access the internet so that you can get this error. To fix the error, at first, you have to click on the Tools menu in the Firefox menu bar and then choose the options tab. After that, you need to go to the Advanced panel and again click on the Network tab. Once you have done, click on the Setting button in the Connection field. Now, you can see a popup message is appearing on your screen. This popup message is related to the Connection Setting. Lastly, check whether the problem is resolved or not.
This is another handy process, where you can easily select the no proxy settings. To do this, click the open menu button and then go to the options settings. Now, scroll down to the network proxy section and select the settings option. Once you are done, the connection settings tab will open to you. In this tab, under the Configure proxy access to the internet, you have to choose the no proxy option. After doing all these things, click the OK button and then you have to restart Firefox. Now, check the secure connection failed issue is solved or not.
Like Windows, Firefox has also a Safe Mode and if you are getting the Firefox secured connection failed error then you can fix this by opening the safe mode option. Firstly, you have to click the Open menu and then choose the Help option. After that, you have to select the Restart with Add-ons Disabled option to continue the process. Now, by pressing the Restart button you can surely confirm the selected option. Once you have confirmed, you have to press the Start in Safe Mode button. After that, reconnect to the website and check the Safe Mode is open or not.
If still, the problem exists then you need to follow this method carefully. In this step, you have to select the open menu and then go to the open help menu option. After that, choose the Restart with Add-ons Enabled option and then in the Firefox URL bar, type about:addons and hit the enter key on your keyboard. Once you are done, press the disable button for switching the add-ons off. After doing all these things, you have to restart your computer and then try to open the browser again.
This is another handy method that you should try at once. In this method, you have to type about:support in the URL bar, and hit the enter key. After that, press the refresh firefox button and then in the confirmation window, you have to click the refresh firefox.
This is another major method that can help to fix the secure connection failed error. In this step, you have to open a new tab in the Firefox and enter the about:config. Then press the enter key on your keyboard. Once you have done, you will get the warning message. Now, select the I accept the risk button to continue the process. Post this, in the search box, you have to enter security.tls.version.max and double-click on security.tls.version.max. Lastly, you have to put the value to 0 and then select Ok to finish the process.
When any of the above methods do not work, then try this last method. If all methods fail to fix the secure connection failed error then this is the final option to do. In this method, you have to Open Firefox and then in the top right corner click the Menu icon.
Once you have done, a new screen will open to you and you can see the latest version Firefox. Check any newest update is available or not and if you find then download instantly.
Hope, these methods are enough to help you get rid of this error. If you really don’t know how to fix secure connection failed then this article is the best one. Read this and follow the instructions step by step. But still, the secure connection failed error occurs then we recommend contacting the technical experts for better support. In the case of another opinion, please do post comments in the below section.