Know How to Fix if “Skype Stops Responding On windows”

Skype is one of the most popular and reliable applications designed for communication purposes in the Windows Operating System. However, sometimes there might be some glitches with this application which result with an error stating that “Skype Stops Responding” on your Windows. This issue freezes the application from running and makes it entirely unresponsive to all your instructions. In that case, most of the users forcefully close the application via the Task manager. But, this is not the end of this problem. However, this idea works temporarily.

So, if you are going through this issue and don’t know what to do and seeking “how to fix this issue permanently?”, then this is the right place where you have dropped. In this content, we will try to explore all the possible causes and permanent solutions to resolve this issue. We recommend you to go through this content to fix this issue as soon as possible.

Probable Causes Of “Skype Stops Responding on Windows” Issue:

If you are experiencing “Skype stops responding on Windows” issue, then be sure that there are several reasons for that error to occur. The first and foremost reason is that there might be some issue with the internet connection or the internet server is running slow. Another effective reason is the glitch which is the “Skype Application version”. If you are using a back-dated version of that application or the application gone corrupted, then this will result in this error. Sometimes, bad software or firewall settings block the Skype application to respond properly. Therefore, make sure that they aren’t blocking Skype on Windows. Sometimes, a proxy server will also stop skype to respond properly. But however, this issue is common enough and it can be healed by performing some amazing hacks. Go through the next section and know how to solve “Skype stops responding on Windows” error as soon as possible.

How To Fix “Skype Not Responding” Issue On Windows?

Here are some most effective solutions to fix Skype not responding error on your Windows. These solutions will definitely help to recover your Skype if frequently goes unresponsive.

Method 1: Delete All Certain Files from AppData Folder on your Windows

If you are going through an unresponsive issue with your Skype, then you just need to destroy all the certain files from your AppData folder. Moreover, this will also help you to get recover your Skype application. To delete the certain files from the AppData folder, follow the steps below.

  1. Hit a click on the system tray on your Windows and then right-click on Skype. Now strike a click on “Quit” which is in the resulting context menu and then close the program.
  2. Now press “Windows+R” at the same time on your keyboard to open a “Run Command” box.
  3. Type “%AppData%\skypein the command box and press “enter” or click on “OK” at the bottom of the box.
  4. Navigate to that folder which seems like a similar sub-title as like your Skype username. Then hit a double-click on that option to open that Skype folder.
  5. Now, strike a right-click one by one every folders and file to confirm and “Delete” the action from the resulting pop-up.
  6. Once done with these steps, restart your computer and wait for the computer to boot up. After that, launch the Skype application again and check whether the issue still persists or not. If the problem still persists, then go through another method below.

Method 2: Uninstall Skype Completely and then Reinstall Again

If the previous method doesn’t work for you, then a better option is to uninstall the application completely and then reinstall Skype again. Following are some prime steps to uninstall Skype completely and then reinstall it again.

  1. Strike a right-click on the Skype symbol from the system tray and click on the “Quit” button which is in the resulting context menu to close the program.
  2. Now press “Windows+R” at the same time on your keyboard to open “Run Command box”.
  3. Type “%AppData%\skype” in the command box and press “enter” or simply click on “OK” at the bottom of the box.
  4. Navigate a “file titled shared” and hit a click on that. Now, strike a click on “delete” and then “Confirm” the action to continue the process.
  5. Navigate to that folder which seems like a similar sub-title as like your Skype username. Then hit a double-click on that option to open that Skype folder.
  6. Search a file title which says “Config” and hit a right-click on that. Now, again click on “Delete” and confirm the action from the resulting pop-up Window.
  7. Now, repeat step 2 and step 3 again. But this time you’ve to type “%AppData%” in the run command box and then hit “Enter”.
  8. Search the Skype folder and strike a right-click on it. Then rename the folder to “Skype_old” and hit enter disregard all your old skype files.
  9. Start the Windows again and search for “Add or Remove Programs” to locate Skype from the list of “Installed Programs”.
  10. Now, click to “uninstall” Skype and follow the on-screen guidance to complete the method. Once you are done with complete uninstallation, restart your computer.
  11. Now go to the web browser and download a fresh copy of Skype and run the installer and check whether Skype is responding on Windows or not.


These two methods are the all-time best solutions for “Skype not responding on Windows” error. Moreover, you can try one of these solutions or both solutions to get rid of this issue. Hope this article was helpful enough to assist you on how to deal with this issue. In case, the issue still persists or Skype keeps not responding on Windows 10, better you take an expert help. Lastly, we recommend you to drop a comment below to let us know about your opinion.


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