Skype is the most popular video calling and telecommunication software developed by Microsoft. It is supported by various platforms. But now, many users face this Skype call failed problem when they are trying to contact someone using this app. In this article, we will talk about how to fix Skype call failed problem. Take a look at that.

Presumable Causes why Skype Calls Keep Failing

To overcome this problem, you have to know what are the exact causes behind this error. Here, we have discussed various reasons related to the Skype failed error.

• Faulty hardware can be the causes of it.
• Any third-party application can be the causes of this issue as well.
• If the Skype service is blocked by some antivirus.
• The old version of Skype software can be the causes of this error too.
• If you are dialing an incorrect mobile number and country code, then you might face this issue.

These are the basic causes of Skype calls keep failing error. Now, check the useful solutions to overcome this error.

Solutions To Fix Skype Call Failed Error

Here are some easy ways by which you can easily fix Skype call failed error. To know the methods, just keep reading this article.

Solution 1: Upgrade Skype Software

If you installed an older version of the Skype software in your computer, then it is recommended to update to the latest version. Or you can easily download the latest version of Skype from the Microsoft official website and install it afresh. But before that, uninstall the existing Skype by using Programs and features. After this, run the new executable latest version of Skype.

Solution 2: Disable and Uninstall the Antivirus and Firewall

To fix Skype call failed error, you can try to disable or delete the antivirus or firewall. It monitors all your incoming and outgoing data packets. It also blocks the connection of some third-party applications.

• At first, press Windows + R  to open the Run dialog box.
• In that box, type ‘control’ and hit Enter.
• Then, in the top search box, type ‘Windows firewall’ an click on the first option. Or you can scroll down for getting this option.
• In the left side, click on the option “Turn Windows firewall on or off”. By this, you can easily turn off the firewall.
• After that, click on the Turn off Windows Firewall option in the Public and Private network.
• Then, restart your computer and check if the problem is it solved or not.

Solution 3: Delete The Configuration Files

Another big cause of this Skype call failed error is the configurations files. So, try to delete all the configuration files of the Skype account. To delete the configuration file:

• At first, make sure that your Skype software is closed down properly.
• Then, press Windows logo key + R, to open search window.
• In the search window, type “%appdata%\Skype” and hit the Enter key.
• Now, you will see the number of configuration files. Select and Delete them one by one.
• After that, again open Run dialogue box by following the above step.
• In the dialog box, type “inetcpl.cpl” and hit the Enter key.
• The Internet Properties window will open.
• In that, click on the Advance option and tap on the Reset option.
• Then, tick the option “delete personal setting” and click on the Reset option.
• This action will reset the Internet Explorer.
• Now, restart your computer to check if any difference is made or not.

Solution 4: Using System Restore

You can also fix Skype call failed by using System Restore option. To do this, you have to perform the simple steps below:

• At first, press Window key + S to open search icon. Now, in that, type ‘System Restore’.
• Then, click on ‘Create a restore point’ from the menu.
• In the System Properties window, click on System restore window. Then, click on the Next option.
• Now, click on ‘Show more restore points’.
• Select the desired restore point and then click on the Next option.
• Now, follow the instruction appears on the screen to complete the process.

Once your PC restores properly, Skype calls will start working again.

Solution 5: Check the Call Forwarding Settings

Sometimes the Skype calls creates problems because of the Call Forward Settings. You can check the Settings and see if everything is in order or not. Almost every user set their call forwarding time to 1 second and that causes this issue. To fix this issue, you need to go to the Skype official website. Login to the user account and set the call forwarding time in more than one second. After doing this, the issue should be completely resolved. If not, then try the next step.

Solution 8: Check the Network Connection

Poor internet connection can also be the causes of this error. So, you have to check that your network connection is functional. Or you can contact your internet service provider.

The solution for Apple Device

As Skype is working on almost every platform, so you might face Skype calls keep failing error in Apple device also.

Update Skype app on iPhone/Mac

Go to the Mac store from your apple device and search for the Skype app. If you find any update available, then first update it. Now, check for the error.

Bottom Lines

This article covers the basic idea of how can you fix Skype call failed. Hopefully, this article will help you to fix this problem. If you have any questions, then feel free to put it in the comment section below.